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Email us
contact@info.rivalgridpro.comThe best route for scan questions, bug reports and feature requests. Include the details below and we can help faster.
What to include in your email: the keyword and city you scanned, your grid size, what you expected to see, and what you saw instead (a screenshot of the panel or the PDF report helps). Please never email us your API password — we will never ask for it, and support never needs it.
Before you write
Some quick answers live on the homepage FAQ — what you need to run a scan, what a scan uses on your API account, and why backlink figures need the Backlinks API enabled. For anything else, email or call and a real person at Pearce Studios will get back to you.