Email Policy

What we email, why, and how to stop it.

Last updated: November 9, 2026

What we email

Pearce Studios emails people about RivalGrid Pro for two reasons only: to reply to a message you sent us, and to provide support or product information you asked for. We do not run cold outreach campaigns from this address book and we do not buy email lists.

Our address

Our email for RivalGrid Pro is contact@info.rivalgridpro.com. If you receive a message claiming to be from RivalGrid Pro at a different address asking for your API password or payment details, it is not from us — we will never ask for your API password by email.

Opting out

To stop receiving non-essential emails from us, reply to any email and ask to be removed, or write to contact@info.rivalgridpro.com with "unsubscribe" in the subject. We will remove you. Replies to an open support conversation may continue until that conversation is closed.

Sharing

We do not sell, rent or share email addresses with third parties for their marketing. Addresses are used only to communicate with you about RivalGrid Pro and Pearce Studios services you asked about.

Format and identification

Emails from us identify Pearce Studios / RivalGrid Pro as the sender and use accurate subject lines. Questions about this policy: contact us or call 510-619-0213.